HarmonyOS 鸿蒙Next 预览器crash

HarmonyOS 鸿蒙Next 预览器crash

cke_137.png

用不了预览器了  一直就是这个


更多关于HarmonyOS 鸿蒙Next 预览器crash的实战教程也可以访问 https://www.itying.com/category-93-b0.html

12 回复

我和你一样 工单一直不回复我 真服了

更多关于HarmonyOS 鸿蒙Next 预览器crash的实战系列教程也可以访问 https://www.itying.com/category-93-b0.html


还是不行，删了再下再重启都不行，不知道是啥原因

你可以直接发工单让他们约一个线上会议帮你解决。你提前下载好WeMeeting，他们会发给你会议号和密码的。

好的，谢谢啦，

问题解决了 有个DLL文件不见了 C:\Users\用户名\AppData\Local\Huawei\Sdk\openharmony\9\previewer\common\bin\Previewer.exe 点击运行会提示缺少一个dll文件。 解决方法是 TOOLS-SDK 下拉选择HarmonyOS 在platforms里面的OpenHarmony下的Previewer.exe先把勾选去掉apply一下 让他删除 然后再重新勾选上apply 重新下载。 dll删除文件原因不明。

previewer.log:

idea.log太长了 不好截图 只能复制发出来

2023-11-23 14:48:09,698 [21158587]   INFO - #c.i.c.ComponentStoreImpl - Saving appHttpConfigurable took 23 ms
2023-11-23 14:48:29,027 [21177916]   INFO - #com.huawei.deveco.previewer.ohos.actions.ToolWindowListener - [Performance] start preview
2023-11-23 14:48:29,027 [21177916]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - preview state changed to: STARTING
2023-11-23 14:48:29,027 [21177916]   INFO - #com.huawei.deveco.previewer.ohos.quickpreview.QuickPreviewCommandHandler - Clear cache finished.
2023-11-23 14:48:29,027 [21177916]   INFO - #com.huawei.deveco.previewer.ohos.quickpreview.QuickPreviewHandler - Disconnected to quick preview handler.
2023-11-23 14:48:29,027 [21177916]   INFO - #com.huawei.deveco.previewer.ohos.quickpreview.QuickPreviewManager - Disconnect to quick preview manager.
2023-11-23 14:48:29,028 [21177917]   INFO - com.huawei.deveco.common.trace.PipeNameUtil - getPipeName_trace: trace_749_commandPipe
2023-11-23 14:48:29,028 [21177917]   INFO - #com.huawei.deveco.previewer.ohos.data.ProjectDataController - Api version: 9
2023-11-23 14:48:29,063 [21177952]   INFO - #com.huawei.ide.lemon.subscriptions.ApplicationSubscriber - HarmonyCustomTopic message logged
2023-11-23 14:48:29,079 [21177968]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - get current provider: com.huawei.deveco.previewer.hos.runtimeos.ets.ETSStageHosProvider
2023-11-23 14:48:29,082 [21177971]   INFO - #com.huawei.deveco.previewer.ohos.server.ServerManager - restart server process.
2023-11-23 14:48:29,083 [21177972]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - The provider starts initialization
2023-11-23 14:48:29,087 [21177976]   INFO - #com.huawei.deveco.previewer.ohos.server.Socket - Websocket closed. Code: 1000, reason: , remote: false
2023-11-23 14:48:29,156 [21178045]   INFO - #com.huawei.ide.lemon.utils.LocalReadAndWriteByNativeService - readData: Pipe break
2023-11-23 14:48:29,168 [21178057]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - The provider starts compilation
2023-11-23 14:48:29,168 [21178057]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - preview state changed to: COMPILING
2023-11-23 14:48:29,169 [21178058]   INFO - #com.huawei.deveco.previewer.ohos.core.OhosPreviewProvider - build and compile
2023-11-23 14:48:29,169 [21178058]   INFO - #com.huawei.hvigor.service.HvigorWrapperService - Find hvigor boot script:C:\Users\Chenchuanhui\.hvigor\project_caches\870806053c607d183d5a04f843546515\workspace\node_modules\@ohos\hvigor\bin\hvigor.js
2023-11-23 14:48:29,170 [21178059]   INFO - #com.huawei.deveco.build.ohos.service.HvigorService - runtime is HarmonyOS
2023-11-23 14:48:29,195 [21178084]   INFO - #com.huawei.deveco.previewer.ohos.core.OhosPreviewProvider - Set router param for hvigor service building.
2023-11-23 14:48:29,196 [21178085]   INFO - #com.huawei.hvigor.service.HvigorWrapperService - Find hvigor boot script:C:\Users\Chenchuanhui\.hvigor\project_caches\870806053c607d183d5a04f843546515\workspace\node_modules\@ohos\hvigor\bin\hvigor.js
2023-11-23 14:48:29,197 [21178086]   INFO - #com.huawei.deveco.build.ohos.service.HvigorService - runtime is HarmonyOS
2023-11-23 14:48:29,529 [21178418]   INFO - #com.huawei.deveco.previewer.ohos.server.ServerManager - check process start.
2023-11-23 14:48:29,530 [21178419]   INFO - #com.huawei.deveco.previewer.ohos.server.ServerManager - start a new server process.
2023-11-23 14:48:29,637 [21178526]   INFO - #com.huawei.deveco.previewer.ohos.server.ServerManager - Start server command: [C:\Users\Chenchuanhui\nodejs\node D:\Program Files\Huawei\DevEco Studio\plugins\openharmony\openharmony-preview-server\index.js -p 30001 -tpn trace_749_commandPipe -projectType ohos -c C:\Users\Chenchuanhui\AppData\Local\Huawei\DevEcoStudio3.1\log -sid 9122cf79d932528379c4d4accf2b1ee9 -hosp D:\Program Files\Huawei\DevEco Studio\plugins\harmony\harmony-preview-server -pjd 1853807577 -i C:\Users\Chenchuanhui\DevEcoStudioProjects\NetTest\.idea]
2023-11-23 14:48:29,637 [21178526]   INFO - #com.huawei.deveco.previewer.ohos.server.Socket - create socket
2023-11-23 14:48:29,643 [21178532]   INFO - #com.huawei.hvigor.service.HvigorWrapperService - Find hvigor boot script:C:\Users\Chenchuanhui\.hvigor\project_caches\870806053c607d183d5a04f843546515\workspace\node_modules\@ohos\hvigor\bin\hvigor.js
2023-11-23 14:48:29,643 [21178532]   INFO - #com.huawei.hvigor.service.HvigorWrapperService - Find hvigor boot script:C:\Users\Chenchuanhui\.hvigor\project_caches\870806053c607d183d5a04f843546515\workspace\node_modules\@ohos\hvigor\bin\hvigor.js
2023-11-23 14:48:29,645 [21178534]   INFO - #com.huawei.deveco.previewer.ohos.toolchain.BuildService - call hvigor service task: buildForPreviewerWithWatch
2023-11-23 14:48:29,647 [21178536]   INFO - #com.huawei.hvigor.run.HvigorRunManagerImpl - hvigorVersion: 2.4.2
2023-11-23 14:48:29,647 [21178536]   INFO - #com.huawei.hvigor.utils.HvigorProcessUtil - Check process is available.
2023-11-23 14:48:29,647 [21178536]   INFO - #com.huawei.hvigor.utils.HvigorProcessUtil - C:\Windows\System32\wbem\wmic
2023-11-23 14:48:29,647 [21178536]   INFO - #com.huawei.hvigor.utils.HvigorProcessUtil - Execution command: '[C:\Windows\System32\wbem\wmic process where processid="18744" get processid,caption,commandline]'
2023-11-23 14:48:30,052 [21178941]   INFO - #com.huawei.hvigor.utils.HvigorProcessUtil - Execution command completed
2023-11-23 14:48:30,052 [21178941]   INFO - #com.huawei.hvigor.utils.HvigorProcessUtil - Execution result: Caption                          CommandLine                                                                                                       ProcessId
2023-11-23 14:48:30,052 [21178941]   INFO - #com.huawei.hvigor.utils.HvigorProcessUtil - call process.destroy() method.
2023-11-23 14:48:30,052 [21178941]   INFO - #com.huawei.hvigor.utils.HvigorProcessUtil - Execution command: '[C:\Users\Chenchuanhui\nodejs\node.exe, -v]'
2023-11-23 14:48:30,141 [21179030]   INFO - #com.huawei.hvigor.utils.HvigorProcessUtil - Execution command completed
2023-11-23 14:48:30,141 [21179030]   INFO - #com.huawei.hvigor.utils.HvigorProcessUtil - Execution result: v16.19.1
2023-11-23 14:48:30,141 [21179030]   INFO - #com.huawei.hvigor.utils.HvigorProcessUtil - call process.destroy() method.
2023-11-23 14:48:30,141 [21179030]   INFO - #com.huawei.hvigor.run.HvigorRunManager - No need to download SDK.
2023-11-23 14:48:30,148 [21179037]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(Output, fn)
2023-11-23 14:48:30,148 [21179037]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(BuildStatus, fn)
2023-11-23 14:48:30,148 [21179037]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(connect, fn)
2023-11-23 14:48:30,148 [21179037]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(connect_error, fn)
2023-11-23 14:48:30,148 [21179037]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(disconnect, fn)
2023-11-23 14:48:30,148 [21179037]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(disconnect, fn)
2023-11-23 14:48:30,148 [21179037]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(WatchResult, fn)
2023-11-23 14:48:30,148 [21179037]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(WatchStart, fn)
2023-11-23 14:48:30,148 [21179037]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(WatchLog, fn)
2023-11-23 14:48:30,148 [21179037]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(connect, fn)
2023-11-23 14:48:30,149 [21179038]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.emit(CommonBuild, [{"mode":"module","watch":true,"prop":["module=entry@default","product=default","pageType=page","compileResInc=true","previewMode=true","buildRoot=.preview"],"_":["PreviewBuild"]}])
2023-11-23 14:48:30,182 [21179071]   INFO - #com.huawei.hvigor.client.connect.HvigorConnector - connected...
2023-11-23 14:48:30,571 [21179460]   INFO - #c.i.c.ComponentStoreImpl - Saving appHttpConfigurable took 29 ms
2023-11-23 14:48:30,595 [21179484]   INFO - #com.huawei.deveco.previewer.ohos.server.Socket - Socket open, status: 101, message: Switching Protocols
2023-11-23 14:48:30,620 [21179509]   INFO - #com.huawei.deveco.previewer.ohos.server.ServerManager - connected to server.
2023-11-23 14:48:30,620 [21179509]   INFO - #com.huawei.deveco.previewer.ohos.server.ServerManager - scheduled executor is aborted.
2023-11-23 14:48:30,620 [21179509]   INFO - #com.huawei.deveco.previewer.ohos.server.ServerManager - check process finished.
2023-11-23 14:48:31,993 [21180882]   INFO - #c.i.c.ComponentStoreImpl - Saving appHttpConfigurable took 31 ms, KeymapManager took 12 ms
2023-11-23 14:48:35,183 [21184072]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - preview state changed to: COMPILE_START
2023-11-23 14:48:39,237 [21188126]   INFO - #com.huawei.deveco.previewer.ohos.core.OhosPreviewProvider - [Performance] compile success
2023-11-23 14:48:39,237 [21188126]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - preview state changed to: COMPILE_SUCCEED
2023-11-23 14:48:39,316 [21188205]   INFO - #com.huawei.deveco.previewer.ohos.util.FileUtil - Write main_pages.json success!
2023-11-23 14:48:39,329 [21188218]   INFO - #com.huawei.ide.lemon.subscriptions.ApplicationSubscriber - HarmonyCustomTopic message logged
2023-11-23 14:48:39,333 [21188222]   INFO - #com.huawei.deveco.previewer.ohos.core.OhosPreviewProvider - [Previewer Plugin][time stamp][2023-11-23T14:48:39.333] Notify Server.
2023-11-23 14:48:39,339 [21188228]   INFO - #com.huawei.hvigor.run.HvigorRunConfiguration - C:\Users\Chenchuanhui\nodejs\node.exe C:\Users\Chenchuanhui\.hvigor\project_caches\870806053c607d183d5a04f843546515\workspace\node_modules\@ohos\hvigor\bin\hvigor.js --mode module -p module=entry@default -p product=default -p pageType=page -p compileResInc=true -p previewMode=true -p buildRoot=.preview PreviewBuild --watch
2023-11-23 14:48:39,339 [21188228]   INFO - #com.huawei.hvigor.run.HvigorRunConfiguration - Launch succeeded
2023-11-23 14:48:39,342 [21188231]   INFO - #com.huawei.deveco.previewer.ohos.toolchain.BuildService - build for previewer with watch success
2023-11-23 14:48:39,342 [21188231]   INFO - #com.huawei.deveco.previewer.ohos.core.OhosPreviewProvider - publish previewer device type list: phone,tablet
2023-11-23 14:48:39,343 [21188232]   INFO - #com.huawei.deveco.previewer.ohos.core.OhosPreviewProvider - publish previewer status: PREVIEWER_START, project name:  28a8684f
2023-11-23 14:48:39,343 [21188232]   WARN - PreviewerManager - previewer status are: PREVIEWER_START
2023-11-23 14:48:39,343 [21188232]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - The provider starts calling beforePreview
2023-11-23 14:48:39,343 [21188232]   INFO - #com.huawei.deveco.previewer.ohos.tutorial.TutorialManager - Tutorial version is latest.
2023-11-23 14:48:39,345 [21188234]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - The provider starts sending args to server.
2023-11-23 14:48:39,555 [21188444]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - Start engine args: {"launchEngineArgs":{"-n":"entry","-av":"ACE_2_0","-url":"pages/Index","-pages":"main_pages","-arp":"C:\\Users\\Chenchuanhui\\DevEcoStudioProjects\\NetTest\\entry\\.preview\\default\\intermediates\\res\\default","-pm":"Stage","-hsp":"C:\\Users\\Chenchuanhui\\AppData\\Local\\Huawei\\Sdk\\hmscore\\3.1.0\\previewer"},"windowDetail":{"designWidth":720,"autoDesignWidth":false},"pendingArgs":{"sdkPath":"C:\\Users\\Chenchuanhui\\AppData\\Local\\Huawei\\Sdk\\openharmony\\9\\previewer","jsBundle":"C:\\Users\\Chenchuanhui\\DevEcoStudioProjects\\NetTest\\entry\\.preview\\default\\intermediates\\assets\\default\\ets","moduleName":"entry","jsUrl":"pages/Index"},"globalArgs":{"deviceType":"phone,tablet","bali":"false","apiVersion":9,"cardDimension":"unsupported","previewerType":"js","projectType":"hos","sdkVersion":"3.2.12.5","isPureNDevice":false,"aceType":"ACE2.0"},"name":"plugin","command":"launchJsEngine"}
2023-11-23 14:48:39,556 [21188445]   INFO - #com.huawei.ide.lemon.subscriptions.ApplicationSubscriber - HarmonyCustomTopic message logged
2023-11-23 14:48:39,556 [21188445]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - The provider starts loading front-end.
2023-11-23 14:48:39,556 [21188445]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - preview state changed to: LOADING_FRONTEND
2023-11-23 14:48:39,558 [21188447]   INFO - #com.huawei.deveco.previewer.ohos.inspector.LineChangeAnnouncer - Register line change listener for current document.
2023-11-23 14:48:39,558 [21188447]   INFO - #com.huawei.deveco.previewer.ohos.data.ComponentTreeDataController - initialize data controller.
2023-11-23 14:48:39,737 [21188626]   WARN - #com.huawei.deveco.previewer.ohos.quickpreview.QuickPreviewManager - variable supported:true
2023-11-23 14:48:39,738 [21188627]   INFO - #com.huawei.deveco.previewer.ohos.quickpreview.QuickPreviewCommandHandler - Clear cache finished.
2023-11-23 14:48:39,738 [21188627]   INFO - #com.huawei.deveco.previewer.ohos.quickpreview.QuickPreviewHandler - Disconnected to quick preview handler.
2023-11-23 14:48:39,738 [21188627]   INFO - #com.huawei.deveco.previewer.ohos.quickpreview.QuickPreviewCommandHandler - QuickPreview command handler register callback to hvigor service.
2023-11-23 14:48:39,738 [21188627]   INFO - #com.huawei.hvigor.run.HvigorRunManagerImpl - call onWatchCompileResult
2023-11-23 14:48:39,738 [21188627]   INFO - #com.huawei.hvigor.run.HvigorRunManagerImpl - call connection.on(WATCH_COMPILE_RESULT)
2023-11-23 14:48:39,738 [21188627]   INFO - #com.huawei.hvigor.client.connect.HvigorConnection - socket.on(WatchCompileResult, fn)
2023-11-23 14:48:39,825 [21188714]   INFO - #com.huawei.deveco.previewer.ohos.inspector.LineChangeAnnouncer - About to register line change listener for current document.
2023-11-23 14:48:39,830 [21188719]   INFO - #com.huawei.deveco.previewer.ohos.quickpreview.QuickPreviewHandler - Add document listener of current editor.
2023-11-23 14:48:39,832 [21188721]   INFO - #com.huawei.hvigor.service.HvigorWrapperService - Find hvigor boot script:C:\Users\Chenchuanhui\.hvigor\project_caches\870806053c607d183d5a04f843546515\workspace\node_modules\@ohos\hvigor\bin\hvigor.js
2023-11-23 14:48:39,833 [21188722]   INFO - #com.huawei.deveco.build.ohos.service.HvigorService - runtime is HarmonyOS
2023-11-23 14:48:39,875 [21188764]   INFO - #com.huawei.deveco.previewer.ohos.quickpreview.QuickPreviewManager - Initialize quick preview manager finished.
2023-11-23 14:48:40,579 [21189468]   WARN - #c.i.o.a.i.ActionUpdater - 744 ms to grab EDT for ToolWindowHeader$2#getChildren@ToolwindowTitle (com.intellij.toolWindow.ToolWindowHeader$2)
2023-11-23 14:48:40,931 [21189820]   INFO - #c.i.c.ComponentStoreImpl - Saving appHttpConfigurable took 27 ms
2023-11-23 14:48:41,162 [21190051]   INFO - #com.huawei.deveco.previewer.ohos.quickpreview.QuickPreviewManager - Receive component constructor data from server.
2023-11-23 14:48:41,513 [21190402]   INFO - #com.huawei.deveco.previewer.ohos.ui.CefQueryMessageHandler - [Previewer UI][time stamp][2023-11-23T14:48:41.512]Create command channel
2023-11-23 14:48:41,586 [21190475]   INFO - #com.huawei.deveco.previewer.ohos.ui.CefQueryMessageHandler - [Previewer UI][time stamp][2023-11-23T14:48:41.586]Set initial scaleRatio as 1
2023-11-23 14:48:41,603 [21190492]   INFO - #com.huawei.deveco.previewer.ohos.ui.CefQueryMessageHandler - [Previewer UI][time stamp][2023-11-23T14:48:41.603]Command channel is open
2023-11-23 14:48:41,608 [21190497]   INFO - #com.huawei.deveco.previewer.ohos.ui.CefQueryMessageHandler - [Previewer UI][time stamp][2023-11-23T14:48:41.607]Get profile list from server
2023-11-23 14:48:41,615 [21190504]   INFO - #com.huawei.deveco.previewer.ohos.ui.CefQueryMessageHandler - [Previewer UI][time stamp][2023-11-23T14:48:41.614]Current preview page of global is entry : /pages/Index
2023-11-23 14:48:41,622 [21190511]   INFO - #com.huawei.deveco.previewer.ohos.ui.CefQueryMessageHandler - [Previewer UI][time stamp][2023-11-23T14:48:41.622]Send runProfile to server. ProfileId:Phone
2023-11-23 14:48:41,788 [21190677]   WARN - #com.huawei.deveco.previewer.ohos.util.PropertyUtil - Engine disconnects to server.
2023-11-23 14:48:41,789 [21190678]   WARN - #com.huawei.deveco.previewer.ohos.upload.UploadLogUtil - Upload log file, error reason: ENGINE_CRASH
2023-11-23 14:48:41,817 [21190706]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - preview state changed to: ENGINE_CRASH
2023-11-23 14:48:41,822 [21190711]   INFO - #com.huawei.ide.lemon.utils.TraceCrashFileUtils - Verification and authentication
2023-11-23 14:48:43,010 [21191899]   INFO - #com.huawei.ide.trace.http.UploadHttpUtil - Succeeded in obtaining the upload path!
2023-11-23 14:48:43,586 [21192475]   INFO - #com.huawei.ide.trace.http.UploadHttpUtil - Crash logs are successfully uploaded to content center!
2023-11-23 14:48:43,846 [21192735]   INFO - #com.huawei.ide.trace.http.UploadHttpUtil - Crash logs are successfully uploaded!
2023-11-23 14:48:43,846 [21192735]   INFO - #com.huawei.ide.trace.http.UploadHttpUtil - get upade time data successed!
2023-11-23 14:48:58,034 [21206923]   WARN - HiLogLineParser - Match line error, line: 11-22 23:51:00.133 17314    21    21 I 01200/Ces:
2023-11-23 14:49:10,633 [21219522]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - preview state changed to: ENGINE_CRASH
2023-11-23 14:49:10,635 [21219524]   WARN - #com.huawei.deveco.previewer.ohos.ui.CefQueryMessageHandler - frontend loading failed
2023-11-23 14:49:10,636 [21219525]   INFO - #com.huawei.deveco.previewer.ohos.core.PreviewManager - preview state changed to: LOADING_FAILED
2023-11-23 14:49:58,056 [21266945]   WARN - HiLogLineParser - Match line error, line: 11-22 23:52:00.153 17314    21    21 I 01200/Ces:

<p><img alt="cke_185.png" src="https://alliance-communityfile-drcn.dbankcdn.com/FileServer/getFile/cmtybbs/114/592/312/0360086000114592312.20231123144134.53466584574953693846539925450434:50001231000000:2800:7CC26571CC1904F5A048C40124813497E9BAB618829F4DCF387CF5B1796BBBFB.png" style="width: 293.0px;height: 196.0px;"></p>
<p><img alt="cke_556.png" src="https://alliance-communityfile-drcn.dbankcdn.com/FileServer/getFile/cmtybbs/114/592/312/0360086000114592312.20231123144155.69514003225913134913465873681293:50001231000000:2800:5DE25481215A6458133C8A2E6E8B3D6113BC89D00A8632DCFD6EF7FB14593134.png" style="width: 375.0px;height: 269.0px;"></p>

重启deveco studio尝试一下

何止重启，我都重装了3遍。给官方发工单 就和我打太极。推广生态这个态度？

那你在打开预览器的时候，看下任务管理器，看一下启动时电脑资源是否足够，

我都能开模拟器运行，能不充足吗。。。

刚刚回复你语气是对官方气愤不是对你哈这里道个歉，

HarmonyOS鸿蒙Next预览器crash可能是由多种原因引起的。首先，可能是由于预览器与当前系统版本不兼容导致的。其次，可能是由于预览器在加载某些特定类型的内容或执行特定操作时出现了异常。此外，系统资源不足、内存泄漏、或是预览器本身的代码缺陷也可能导致crash。具体原因需要查看系统日志或crash报告进行进一步分析。

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